The top most duty of a figure head is to inspire the cadres and the stakeholders with his vision and action plans. As a leader the manager must bring their needs in accordance with those of his organisation. He must also try to reconcile their individual needs with the goals of the organization. Motivating subordinates and directing them towards goal accomplishment.a.
The third role links planning and organising functions.
For the effective utilisation of resources, the workers may be given adequate instructions and training. Managing Managers 4. Informational – This role involves the sharing and analyzing of information.3. Resources are limited for any organization and optimal utilization of resources helps in minimizing the costs and in increasing the competitiveness of the firm in the market. Here it is necessary to manage media, arrange press conferences, release press notes, insert publicity materials, etc. In this role a manager welcome visitors, represent the company at community events and function as envoy of the organization. Though it is his duty to handle all the productive resources, but human factor is more important.
Negotiating prices of supplies with vendors, negotiating selling prices of products with clients, negotiating with trade unions for arriving at fair compensation structures for workers, are a few examples here. Managers have to manage the stakeholders, i.e., the creditors, the shareholders and the suppliers. All these ten roles are described briefly as under: 1. Managers must plan to meet their objectives and distribute resources accordingly. Workforce planning, benefits and compensation management, dispute resolution and employee development are all common roles and responsibilities of HR managers. In other words, manager is viewed as a symbol of status and authority. As a leader, every manager must motivate and encourage his employees.
As the figurehead for his unit, he stands as a symbol of legal authority, performing certain ceremonial duties e.g., signing documents and receiving visitors. This is necessary for achieving the objectives of the enterprise. Much of the information is privileged. He motivates and oversees the progress achieved by subordinates, offers promotions (and punishes them where the performance is not satisfactory) and encourages for their development, and thus balances the effectiveness in the organisation. He defines the objectives of his group keeping in view the overall objectives of the enterprise. If the organization is low on a particular material, it falls to the logistics manager to order more. It is more artistic than scientific. They must fulfil whatever work the organisation has to do to achieve its objectives, e.g., for selling TVs, they need distributors, salesmen and promotion. 4.
Management is an innovative process for integrating the use of resources to accomplish certain goals.
Mintzberg identified 10 roles a manager plays in an organisation and classified them into three categories:Managers need to maintain good interpersonal relations with all the cadres within an organisation and all the stakeholders outside the organisation. Apart from product innovation, we have to introduce innovation in business processes, distribution, delivery, and advertising. Supervisor – Manager has to supervise and control executive’s performance and maintain personal contacts with them.
For instance, top management concentrates more on long-range planning and organization, middle level management concentrates more on coordination and control and lowest level management concentrates more on direction function to get the things done from the workers. Interpersonal Roles 2. Rather than receive information, managers transmit information. Managers manage other managers who either advise them, or are their superiors. The crux of Mintzberg’s work is the identification of ten managerial roles. Managers obtain information of results, compare them with the standards and take a corrective action which involves decision-making.
3. As Fig. In addition, managers in any organization work with each other to establish the organization’s long-range goals and to plan how to achieve them. In the disseminator role, managers distribute information to subordinates daily. Resource Allocator.Additionally, some of the other roles of a manager are:-1. His efforts are directed towards obtaining information and evaluating progress towards objectives set by him and then taking corrective action. He identified ten basic roles performed by managers at all levels from foremen to chief executives and classified them under three heads – (1) interpersonal, (2) informational, and (3) decisional. It is for the management to ensure that people use material resources in the most efficient manner. If so, he can guide others whenever a need arise. In fact he faces organisational difficulties. Managing Stakeholders6. 5. To be active disseminators, managers require filtering and delegation skills. A role consists of the behaviour patterns displayed by a manager within an organisation or a functional unit. For example, it is the task of a plant manager to transmit information to top-level managers, so as to enable them to be better (or fully) informed about the activities of the plant.Alternatively, the manager may represent the organisation before a pressure group like a Chamber of Commerce, or trade association, or even, consumer group.It may apparently seem that the roles of the manager as figurehead and spokesperson are similar. Managers spend a major portion of their time in achieving coordination between human and non-human resources.
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